Frequently asked questions (FAQ)

Questions and answers

- Are people unable to answer the questionnaire?

    Have you activated the questionnaire?

- Do you have to be a member of staff or a student to answer the questionnaire?

    No, the link provided by the platform can also be distributed externally, it's a public link, for anyone who knows the link.

- Many answers are incomplete

    These are people who opened the questionnaire and did not answer all the questions, or who just opened the link (to remedy this kind of problem, it would be ideal to set the questions to mandatory mode).

- I can't create a question?

    Have you created a group before? It is essential to create a group before creating a question.

- I can't preview my questionnaire, it says groups of questions are empty?

    Previewing is impossible, as is activation if your questionnaire has groups without questions.

- People can't open the questionnaire, so we ask them for an invitation code?

    You have activated the invitations for the distribution of this questionnaire, and URL of the questionnaire type "

enquetes.univ-lille.fr/index.php/xxxxx If you don't want to use an invitation list, simply go to "Questionnaire participants" in the right-hand column and delete "Invitations table". If you do, please see the "" section.

- What is the difference between the "answers" tool and the "statistics" tool?

    The responses tool allows you to retrieve all the responses in a 'raw' format such as Excel or CSV, while the statistics tool allows you to create tables and graphs from the responses, which is very useful for presenting a medium.

- How can I distribute my questionnaire to my colleagues or thesis supervisor without going through activation?

    It is quite possible to distribute your questionnaire for review purposes without activating the questionnaire. To do this, you just need to give us the email address of the people concerned; if this person is from outside the University, a sponsorship procedure will be set up, in which case we need the following information (surname, first name, date of birth, email).

- Comment rendre obligatoire tous les questions en un clics ?

    Go to the list of questions, select all the questions and click on "Set Mandatory Status" in the drop-down menu.